Email support@aivoy.io with your workspace name and what you were doing. Screenshots help.
How do I connect my mailbox? Settings → Mailbox connections → Connect Outlook or Gmail. You will be asked to sign in with Microsoft or Google and grant read-only access. Sortroom reads the last few days first, then keeps up every five minutes.
Does Sortroom send email? No. Drafts open in your own mail client, and nothing goes out unless you send it.
How do I delete my data? Settings → Account → Delete account. This removes everything immediately.
Something was read wrongly. Open the deal card and edit the field; corrections teach the reader for your workspace.