Sortroom

Support

We answer within one working day

Email matt@m22.group with your workspace name and what you were doing. Screenshots help.

Common questions

How do I connect my mailbox? Settings → Mailbox connections → Connect Outlook or Gmail. You will be asked to sign in with Microsoft or Google and grant access to read your mail and to send the messages you approve. Sortroom reads the last few days first, then keeps up every five minutes.

Does Sortroom send email?

Only when you press Send. Sortroom drafts the reply, shows you who it goes to, and sends it from your own mailbox when you approve it. The copy lands in your Sent Items like any other email. Nothing goes out on its own, and Sortroom never deletes, moves or marks your mail.

Something was read wrongly. Open the deal card and edit the field; corrections teach the reader for your workspace.

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